Home > NOTICE: Important Change to Retail Supply Offer Rules for OHEP Recipients
Maryland utility customers can choose to buy their electricity or natural gas supply from the utility or a company other than the utility (i.e., a retail energy supplier).* Due to a new law in Maryland, beginning July 1, 2023, Maryland households that receive financial assistance from the Maryland Office of Home Energy Programs (OHEP) for paying their electricity and/or gas bills** may only sign up with a licensed, competitive electric or natural gas supplier if the supplier has an offer that has been approved by the Maryland Public Service Commission (PSC), the State’s utility regulator. The approved offer must set a supply, or commodity, price that remains at or below the local utility’s current “Standard Offer Service” (for electricity) and “Sales Service” (for gas) rate for the rest of your supply contract term. The Standard Offer Service or Sales Service rate is shown on your monthly utility bill and includes what you would pay per kilowatt-hour (electricity), or per therm (gas), for your utility to deliver the energy to you.
If you currently receive OHEP assistance for your energy bills (or received such assistance in the previous fiscal year), and you are also currently enrolled with a supplier who does not offer a PSC-approved plan, and the supplier is planning to return your account to the utility’s Standard Offer Service (electricity) or Sales Service (gas) on or after July 1, 2023, the supplier must follow the cancellation terms of your contract and provide notice at least 30 days prior to ending the contract. The notice from your supplier will explain your options upon cancellation or expiration of your supply contract. Your supplier may not charge you any cancellation or other early termination fee because of this change. If you have questions about your supplier contract, please contact your supplier.
*(Customers who choose retail supply will still have their electricity or natural gas delivered to their home by the local utility company.)
**(An ‘Energy Assistance Household’ means a service address or household associated with a utility account that the Office of Home Energy Programs found has qualified for an electric or gas assistance program during the current or previous fiscal year).
1. What does this change mean for me, in general?
As a current or previous Energy Assistance Household, the following shopping guidelines will apply to you:
If you are not an Energy Assistance Household recipient on or before July 1, 2023, the change in law will not affect your existing supply contract with a retail energy supplier.
2. What if I am an OHEP Energy Assistance Household recipient already enrolled with a supplier?
If you are currently enrolled with a supplier under a month-to-month contract as of July 1, 2023:
If you are currently enrolled with a supplier for a longer duration period as of July 1, 2023:
3. What if I am an OHEP Energy Assistance Household recipient and decide to enroll with a new retail energy supplier on or after July 1, 2023?
4. What if I am currently enrolled with a third-party supplier and then begin receiving OHEP energy assistance grants?
If you have questions about your supply contract, please contact your supplier.